Guest Service Agent (FT/PT)

The Quail • Carmel-by-the-Sea, California • Posted July 08, 2026

About the Role

Working alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department.

  • Work for a highly prestigious hotel located in sunny Carmel Valley, California.

  • Learn and grow within a strong hospitality operation.

  • Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.
  • Key Accountabilities

  • Responsible for all guest services related to the objectives of the property.

  • Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions.

  • Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.

  • Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored
  • General Requirements

  • Bachelor's Degree preferred or combination of education,...