Guest Relations Officer (Live Bar restaurant)

HE XI ENTERPRISE PTE. LTD. • singapore, singapore • Posted June 24, 2026

About the Role

Job Summary

Deliver exceptional dining experiences to guests through attentive service, product knowledge, and genuine hospitality. You are the face of our brand and key to customer satisfaction.

Location: Near Telok Ayer MRT (far east square)

Responsibilities
  • Greet and seat guests professionally to create a welcoming atmosphere
  • Explain daily specials clearly to assist guest choices
  • Handle guest inquiries, feedback, and complaints professionally to resolve issues promptly
  • Process payments accurately while maintaining cash handling integrity
  • Maintain cleanliness of service stations to uphold hygiene standards
  • Upsell menu items and promote ongoing promotions to increase sales
Preferred competencies and qualifications
  • Prior food and beverage service experience to support effective guest interactions
  • Pleasant personality with strong communication skills to enga...