GUEST RELATIONS OFFICER (Food & Beverage)
Serangoon Gardens Country Club • singapore, singapore • Posted July 15, 2026
About the Role
Key Responsibilities: 1. Members/guests Interaction:
- Greet and welcome members/guests with a friendly, professional demeanor.
- Assist customers with seating, take orders, and ensure their needs are met during their visit.
- Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer satisfaction.
- Provide personalized and attentive service to members/guests.
- Offer menu recommendations, inform members/guests of daily specials, and ensure all orders are taken accurately.
- Follow up with members/guests to ensure they are enjoying their meals and drinks.
- Promote new menu items, upcoming events, or special offers to members/guests.
- Encourage members/guests loyalty and repeat business through personalized service.
- Address members/...