Guest Relations Executive Chinese Restaurant
GAIA Culinary • singapore, singapore • Posted June 07, 2026
About the Role
Job Responsibilities
- Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service
- Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently
- Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant
- Make reservations via phone or email and promptly respond to guest inquiries
- Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
- Maintain guest profiles and history, noting special occasions and requests
- Escort guests to their table and provide recommendation and information proactively
- Upsell special promotions and events to guests
- Adhere to the compliance of sanitation and safety regulations
- 1 year of relevant exper...