Guest Relations Coordinator
Alexander Steele • Edinburgh, City of Edinburgh • Posted June 11, 2026
About the Role
Full-time | Onsite
Salary: up to £35,000
Location: Edinburgh
We are recruiting for a Guest Relations Coordinator to join a small, dynamic hospitality team. This is a hands-on, customer-facing role combining guest experience with marketing support, ideal for someone who enjoys variety and taking ownership.
This is a full-time, onsite position working 5 days out of 7, with some weekend and on-call flexibility required.
The Role
You’ll play a key role in delivering an excellent guest experience while supporting marketing activity across digital channels. As part of a small team, a flexible and proactive approach is essential.
Guest Relations & Operations
* Managing guest bookings and information
* Acting as a point of contact for guest enquiries (in person, phone, and email)
* Supporting guests onsite and managing expectations
* Handling complaints and resolving issues professionally
* Coordi...
Salary: up to £35,000
Location: Edinburgh
We are recruiting for a Guest Relations Coordinator to join a small, dynamic hospitality team. This is a hands-on, customer-facing role combining guest experience with marketing support, ideal for someone who enjoys variety and taking ownership.
This is a full-time, onsite position working 5 days out of 7, with some weekend and on-call flexibility required.
The Role
You’ll play a key role in delivering an excellent guest experience while supporting marketing activity across digital channels. As part of a small team, a flexible and proactive approach is essential.
Guest Relations & Operations
* Managing guest bookings and information
* Acting as a point of contact for guest enquiries (in person, phone, and email)
* Supporting guests onsite and managing expectations
* Handling complaints and resolving issues professionally
* Coordi...