Guest Relation Officer - Hoi An Marriott Resort and Spa
Marriott • Hoi An, Vietnam • Posted July 13, 2026
About the Role
**Additional Information**
**Job Number** 26084519
**Job Category** Rooms & Guest Services Operations
**Location** 25 Lac Long Quan Cam An, Hoi An, Quảng Nam, Viet Nam, 53000
VIEW ON MAP (https://www.google.com/maps?q=25%20Lac%20Long%20Quan%20Cam%20An%2C%20Hoi%20An%2C%20Qu%E1%BA%A3ng%20Nam%2C%20Viet%20Nam%2C%2053000)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests fro...
**Job Number** 26084519
**Job Category** Rooms & Guest Services Operations
**Location** 25 Lac Long Quan Cam An, Hoi An, Quảng Nam, Viet Nam, 53000
VIEW ON MAP (https://www.google.com/maps?q=25%20Lac%20Long%20Quan%20Cam%20An%2C%20Hoi%20An%2C%20Qu%E1%BA%A3ng%20Nam%2C%20Viet%20Nam%2C%2053000)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests fro...