Guest Experience Specialist

CARLTON HOTEL (SINGAPORE) PTE LTD is looking for a Guest Service Officer based in Penarth, United Kingdom. The role requires assisting the Guest Service Manager and performing check in/out for hotel guests. Candidates should have at least 3 years of experience in a similar position and possess a friendly and confident demeanor.

Good knowledge of the PMS Opera system and a strong grooming standard are necessary. The position offers the opportunity to maintain high guest satisfaction and service standards in a dynamic hotel environment.