Guest Experience & Quality Control Lead

Exotravel in Malaysia is seeking a dedicated Customer Care and Quality Control Officer to ensure outstanding support for guests and manage operations effectively. This role involves resolving customer service issues and leading quality control initiatives to maintain EXO's service standards.

The ideal candidate must have strong communication skills, a minimum of 2 years in customer service or hospitality, and be well-versed in operations management. Benefits include paid maternity leave, healthcare, and opportunities to enhance skills.