Guest Experience Lead - Front Desk & Service Champion

Protea Hotels by Marriott® in Cape Town is seeking a guest services professional to manage front desk operations, check‑ins/outs, and guest accounts, ensuring accurate payments and secure key issuance. You will balance receipts, review daily reports, and support a positive guest experience. The role requires strong communication, leadership, and a minimum of three years in related hospitality work, with supervisory exposure.