Guest Experience Expert (Bell, i-Job Program)

Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. Always providing service with a smile.

• Assisting guests and patrons by opening their car doors in the absence of the Doorman.
• Maintains the cleanliness and the condition of the Marriott and Singapore’s flag and report abnormalities to Bell Captain and FO Managers.
• Perform daily Concierge and Bell Service duties which includes, but not limited to:

• Providing hotel guests with information about local attractions.
• Providing hotel guests with reservations-making at restaurants and attractions.
• Providing hotel guests with information about services and facilities of hotel.
• Assisting hotel guests with ground transportation arrangements.
• Escort arriving and departing guests in a ...