Guest Experience Executive (Pre-Opening Hotel)

Our client is seeking a passionate and service-oriented individuals to join the opening team of a new luxury hotel in Singapore. This is an exciting opportunity to be part of a pre-opening journey and play a key role in delivering personalised guest experiences while building lasting relationships with guests.

As a Guest Experience Executive, you will serve as a key point of contact for guests, ensuring their needs are anticipated, concerns are addressed promptly, and every interaction reflects exceptional hospitality standards.

• Welcome guests warmly and create positive first impressions throughout their stay.
• Build strong relationships with guests, particularly VIP and long-stay guests, to enhance satisfaction and loyalty.
• Anticipate guest needs and coordinate personalised services to ensure memorable guest experiences.
• Maintain a visible presence in guest-facing areas and proactively assist guests wit...