Guest Experience Executive (Hilton Singapore Orchard)

The Guest Experience Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests out of the hotel and resolves guests’ challenges throughout their stay in the hotel, upgrading or promoting hotel services and amenities, upselling products to guests.

The Guest Experience Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests out of the hotel and resolves guests’ challenges throughout their stay in the hotel, upgrading or promoting hotel services and amenities, upselling products to guests.

As the Guest Experience Executive, you will be responsible for performing the following tasks to the highest standards:

• Be the brand ambassador of hotel, providing a positive “first impression” while guests walk-in to the hotel.
• Create a “WOW” experience of guests by deliver the highest quality and bran...