Guest Experience Coordinator

As a Guest Experience Coordinator at Royal Scotsman, A Belmond Train, you are part of a team that coordinates all aspects of guest services operations. In this role, you will be responsible for guaranteeing top-quality service and guest satisfaction. Working closely with the Operations Manager, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment. 

Primary Responsibilities Include: 

• Facilitating guests’ communication and ensuring their requests are handled appropriately. 

• Ensuring guests’ profiling is accurate and up to date. 

• Supporting and&...