Guest Experience Coordinator

Serves as the first point of contact for visitors and clients, embodying the organization’s professionalism and commitment to exceptional customer service. This role is essential in creating a welcoming atmosphere and providing administrative support to ensure smooth daily operations.

Responsible for managing front desk activities, including greeting guests, handling phone calls, and directing inquiries to the appropriate personnel. Additionally, the role involves scheduling appointments, maintaining a tidy reception area, and managing correspondence.

Roles, Responsibilities, Duties

• Greeting and welcome guests in a friendly and professional manner.
• Answer and direct incoming calls to the appropriate department.
• Maintain the registry book to ensure accurate record-keeping.
• Receive supplier invoices, delivery notes, and LPOs and forward to the parties concerned.
• Support the help desk by collecting and orga...