Guest Experience Concierge

A leading hospitality company in Kuala Lumpur is seeking a Guest Service Agent to represent the hotel to guests throughout their stay. Responsibilities include managing check-ins/outs, accommodating requests, maintaining room status updates, and performing cashier tasks. The ideal candidate should have a hospitality diploma and at least 1 year of experience in a customer service role. The position requires strong communication skills, attention to detail, and a professional demeanor.
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