Guest Experience Associate

Associate, Guest Experience

The Guest Experience Associate is responsible for providing exemplary guest service to all visitors to the Napa Valley Welcome Center while facilitating guest experience and engagement through experience and innovative digital encounters. In addition, Guest Experience Associates offer guest service support in a variety of operational roles including retail operations, and concierge services.

What You’ll Do:

• Welcome guests with an emphasis of providing pleasant, timely and accurate visitor information.


• Provide unbiased informat...