Group Leader Enterprise Digital Support

ENTERPRISE DIGITAL SUPPORT

DIGITAL DIVISION | RATONGA MATIHIKO

The University of Otago is looking for an experienced and people‑focused leader to join our Enterprise Digital Support leadership team.

In this role, you will lead a multidisciplinary team delivering critical digital support services across the Dunedin campus, including desktop support, digital learning and AV technologies, and eConferencing services.

You’ll work closely with academic and professional staff to deliver reliable, customer‑focused digital services that support teaching, learning, research, and day‑to‑day operations.

The role | Te mahi

• Lead and develop a high‑performing digital support team.
• Oversee operational delivery across desktop, AV, digital learning and collaboration services.
• Build strong stakeholder relationships across the University.
• Drive service quality, operational improvement, and service resilience. <...