Greyhound Australia - Customer Service Officer - Freight - Alice Springs

Greyhound Australia • Alice Springs, Northern Territory • Posted June 21, 2026

About the Role

About the role:

We currently have a full time position available for a reliable, flexible and customer service officer to join the Freight team in Alice Springs.

Your key responsibilities will include:

  • Coordinating freight distribution for the region
  • Loading and unloading freight from coaches and trailers, involving repetitive manual handling
  • Ensure compliance with all Greyhound policies taking particular note of Freight restrictions and guidelines
  • Processing quotes, bookings and payments for freight consignments
  • Providing customer service of a high standard
  • Responding to enquires at the freight counter and over the phone
  • Maintain the delivery of inbound and outbound Australia Post volumes
  • Maintaining computerised records for administration purposes
  • Providing general support to the team

    • About you:

    To be successful in this role, you will be a motivated and enthu...