Graduate IT Support Engineer

Position Overview

EOS IT Solutions is seeking an IT Engineer to provide technical support for computer systems, AV, and network infrastructure. The ideal candidate will have a strong technical background and the ability to troubleshoot and resolve issues promptly. Responsibilities include installing and configuring hardware and software components, performing system maintenance and updates, ensuring system security and data protection, and communicating effectively with IT professionals and end‑users.

What You’ll Do

• Provide first‑line contact to clients via phone, email, remote access, and on‑site visits.
• Diagnose and support clients’ technical issues with hardware, software, network, and internet connectivity.
• Maintain the current technology infrastructure to ensure reliability, optimization, and suitability.
• Maintain infrastructure resilience, backup, and recovery.
• Deliver a high‑quality, business‑focused...