Graduate Engineer: AI Tooling and Site Reliability

Critical Cloud Limited • cardiff, wales • Posted June 30, 2026

About the Role

We're building an internal AI platform from scratch, the tooling that will define how Critical Cloud operates as we scale across Europe. This isn't a rotation or a shadow programme. From week one you'll be shipping real tooling and operating real production environments for real customers. The two tracks exist because they make each other better. That's the design.

About the Role

This isn't a rotation programme. From week one, you'll contribute to both tracks: shipping AI tooling that helps us run cloud operations better, and operating real production infrastructure for real customers. Two disciplines, one engineer, no siloes.

Critical Cloud is the world's first Powered by Datadog accredited MSP, a Datadog-native cloud MSP built for European tech‑led SMBs. We're building an internal AI platform (the Critical Cloud Platform) to automate and augment how we operate customer environments. This role sits at the centre of that programme.

Half your time...