Global HR Services Leader: Content, Tools & Product
Femtech Insider Ltd. • kuala lumpur, kuala lumpur • Posted June 18, 2026
About the Role
Position Summary
We are seeking passionate and experienced HR professionals to join our dynamic HR Services team. These roles span across HR service delivery, product management, content management, and regional HR support. As part of our HR Services team, you will contribute to the development, optimization, and delivery of scalable HR solutions that enhance employee experience and operational efficiency.
Key Responsibilities
Associate Director, HR Content & Channels
We are seeking an Associate Director of HR Content & Channels to lead our HR Services knowledge strategy and self-service experience. This role will oversee Tier 0 HR support, ensuring that employees and managers can easily access accurate, up-to-date HR information through self-service tools. Additionally, the role will serve as the ServiceNow functional owner for HR Services, optimizing the platform’s capabilities to enhance user experience and service delivery.