Global Customer Care Intern at Kinaxis
Kinaxis • ottawa, on • Posted June 12, 2026
About the Role
Launch your career with Kinaxis as a Global Customer Care Intern in Ottawa. Engaging in community management and operational support, you will experience hands-on learning in a top employer environment.
This full-time, 12-month intern role requires on-site presence in Ottawa at least three days a week. Ideal candidates are pursuing a diploma or degree in business, communications, or operations. You'll gain practical experience by collaborating with team members on community engagement, knowledge management, and operational improvements.
Key Responsibilities:
• Support operational processes in community management
• Document internal workflows and knowledge-base updates
• Assist with implementation of engagement programs
• Monitor community activity and assist with case triage
• Conduct research to enhance operational efficiency
Requirements:
• Enrolled in a relevant post-secondary program
• Strong organizational and time-management skills
• Experience o...
This full-time, 12-month intern role requires on-site presence in Ottawa at least three days a week. Ideal candidates are pursuing a diploma or degree in business, communications, or operations. You'll gain practical experience by collaborating with team members on community engagement, knowledge management, and operational improvements.
Key Responsibilities:
• Support operational processes in community management
• Document internal workflows and knowledge-base updates
• Assist with implementation of engagement programs
• Monitor community activity and assist with case triage
• Conduct research to enhance operational efficiency
Requirements:
• Enrolled in a relevant post-secondary program
• Strong organizational and time-management skills
• Experience o...