Global Clinical CX Director - Customer Outcomes & Growth

Wolters Kluwer is seeking a Customer Experience International Director to oversee the end-to-end customer lifecycle across the International Segment. This role involves leading a unified CX team to ensure a cohesive and value-driven experience for clients.

The ideal candidate will possess strong leadership capabilities, strategic insight, and the ability to work across diverse teams. Responsibilities include driving customer satisfaction, optimizing engagement, and ensuring measurable impact through innovative governance and operational models.