Global Account Team Lead — Customer Support Excellence

Consult Silicon Valley is seeking a Team Leader in Cebu City to guide and support a team of customer service professionals. The role focuses on ensuring operational efficiency, strong team performance, and excellent customer experience. Key responsibilities include team leadership, operational management, performance tracking, and communication with stakeholders. The ideal candidate should have BPO experience and strong management skills. Benefits include a 13th-month pay and HMO coverage upon regularization.
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