German Quality Specialist for Global leader in sleep technology - Lisbon, Portugal

German Quality Specialist for Global leader in sleep technology - Lisbon, Portugal

German Quality Specialist for Global leader in sleep technology - Lisbon, Portugal

Req ID#: 403943

Lisboa, Portugal, PT

Job Description:

Come and work with us.

We are looking for a German Quality Specialist to join our team.

As a Quality Specialist in this project, your daily responsibilities will include:

Strong emphasis on assessing Audits via Data Analysis 

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing, and evaluating calls.

Attends and participates in meetings with Client supervisors and Team Managers / Project Leaders to discuss outputs of monitoring

Reports script problems or questions to appropriate areas

Assists clients in monitoring specific programs as needed 

Communicates with supervisors on pro...