Genesys Cloud Test Engineering Lead
Genesys • toronto, on • Posted May 31, 2026
About the Role
Be at the forefront of innovation as the Test Engineering Lead at Genesys. Focus on enhancing customer experiences through rigorous testing of cloud and AI-based solutions.
This role encompasses leading testing efforts for the Genesys Cloud™, ensuring that world-class technology delivers superior customer service. Candidates should have strong leadership abilities and expertise in modern testing frameworks. Focus on driving quality while working in an agile environment.
Key Responsibilities: • Lead the creation of automated testing suites • Manage the full testing lifecycle for complex software • Identify, document, and track defects thoroughly • Collaborate with development teams to refine requirements • Provide training and best practices to team members
Requirements: • Strong background in test automation and QA practices • Experience with AI and cloud application testing • Familiarity with agile methodologies • Excellent organizational and leadership skil...
This role encompasses leading testing efforts for the Genesys Cloud™, ensuring that world-class technology delivers superior customer service. Candidates should have strong leadership abilities and expertise in modern testing frameworks. Focus on driving quality while working in an agile environment.
Key Responsibilities: • Lead the creation of automated testing suites • Manage the full testing lifecycle for complex software • Identify, document, and track defects thoroughly • Collaborate with development teams to refine requirements • Provide training and best practices to team members
Requirements: • Strong background in test automation and QA practices • Experience with AI and cloud application testing • Familiarity with agile methodologies • Excellent organizational and leadership skil...