General Manager (Skin Clinic)

JOB RESPONSIBILITIES

• Oversee daily operations across multiple clinic locations ensuring consistent service quality
• Full P&L responsibility including budgeting, forecasting, and achieving profitability targets
• Ensure all services meet international aesthetic medicine standards and DOH requirements
• Lead comprehensive marketing strategies to build brand awareness and drive customer acquisition
• Lead strategic campaigns and customer engagement initiatives that elevate brand visibility and drive revenue
• Implement luxury service standards and customer relationship management programs
• Identify expansion opportunities and new service offerings
• Champion service innovation and continuous improvement in the client journey
• Manage relationships with equipment suppliers, pharmaceutical companies, and service providers
• Implement clinic management systems, booking platforms, and customer management tool...