General Manager

Job Summary

• Lead the overall growth and operations of new café businesses.
• This role will oversee business strategy, outlet expansion, operations, profitability, and team leadership to ensure long-term business success.

Key Responsibilities

• Lead the setup, launch, and expansion of new café concepts

• Manage overall business operations and full P&L performance

• Drive business growth, sales, and operational excellence

• Oversee new outlet openings and ensure smooth daily operations

• Ensure consistent customer experience, quality, and service standards

• Work closely with marketing, supply chain, operations, and support teams

• Identify market trends and business opportunities to grow the brand

• Drive innovation and digital initiatives such as delivery platforms and loyalty programs

• Build strong operational systems an...