General Manager (Retail)

Kuala Lumpur, Malaysia | Posted on 04/17/2026

• Country Malaysia

Responsibilities

• Lead end-to-end retail operations, ensuring consistent execution of brand standards across all outlets
• Drive sales performance, profitability, and operational efficiency across the retail network
• Translate business strategies into actionable operational plans and ensure effective implementation
• Monitor key performance indicators (KPIs), providing insights and recommendations to optimise business performance
• Oversee store operations including staffing, inventory management, and visual merchandising standards
• Champion customer experience excellence, ensuring alignment with brand positioning
• Build, mentor, and lead high-performing operations teams to support business growth
• Collaborate closely with senior leadership on business planning, expansion strategies, and continuous improvement initia...