GCP Network & Edge SME: High-Impact Incident Resolver

A leading consulting firm in Kuala Lumpur is seeking a Subject-Matter Expert in Google Cloud Network & Edge products. The role involves providing Level-3 technical support, collaborating with Google engineers to resolve critical customer issues, and maintaining high standards of customer satisfaction. The ideal candidate will possess demonstrable technical support experience, proficient troubleshooting skills, and at least B2 proficiency in Mandarin. The position offers hybrid work opportunities and a focus on continuous improvement.
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