Game Day JMA Dome -Guest Service Representative - Temporary Part-Time

Syracuse University • Syracuse, New York • Posted June 19, 2026

About the Role

Job Description

The JMA Dome is seeking Temporary Game Day Guest Service Representatives to work on an as needed basis for events in the - academic (June through May ) season. Our Guest Service Representatives play a critical role in creating a safe and enjoyable experience for our guests. In this role you will have the ability to promote excellence customer service throughout the Stadium. Education and Experience
  • As a Guest Service Representative, you are a leader for the entire Event Staff. We expect you to work as a team with all other Supervisors and staff personnel. You are encouraged to help in other areas as needed and assist all staff members that need assistance.

  • Be a helpful, courteous leader of our staff and patrons.

  • Have complete knowledge of the Dome Playbook, and policies & procedures.

  • Monitor Event Staff members’ appearance, and performance.

  • Must be able to obtain a NYS Security Guard License.
  • ...