Gainsight Analyst

ICONMA • Sunnyvale, California • Posted June 01, 2026

About the Role


Our Client, an American Biotechnology company, is looking for a Gainsight Analyst for their Sunnyvale, CA/ Remote location.
 

Responsibilities:
  • Assist the Gainsight business system and product owner(s):
  • Defining the product intention, scope, and strategy
  • Prioritization of business system requirements, needs, enhancements and issues
  • Defining and tracking of user requirements and / or software requirements
  • Coordinate development projects and needs
  • Oversee user feedback and communications to drive maintenance and improvement actions
  • Participate/lead meetings with business teams to establish business user requirements and use cases for business systems
  • Partner with IT development teams to develop acceptance criteria, assemble needed resources, support User Acceptance Testing, and document final approvals and ensure product deliverables are on schedule and met
  • Assist with the creation and exe...