Front Office Receptionist/Guest Relations

Château de Mercuès • Kenmare, Kerry • Posted June 12, 2026

About the Role

Job Description
We are currently inviting applications for a front office professional with 5* previous hotel experience and proven ability to join our team.
Responsibilities: Dealing with all guest enquiries and needs; the accurate billing of guest accounts; the efficient handling of all correspondence; maintaining good communication with guests and both colleagues and management. The efficient check-in and out of all guests. The efficient taking of reservations on behalf of the Hotel.
Hours of Work: 8 hours per day: five days over seven to include weekends and bank-holidays.
Main Duties:
Punctually attend work with a high standard of personal appearance and uniform.
To be friendly, patient and courteous with guests always
To ensure that all guests are made feel welcome on check in and during their stay
To ensure that the office is running smoothly throughout your shift.
Use initiative...
        