Front Office Manager | Opening Mama Shelter Lake Como (F/M/NB)

Would you like to be part of the opening team of our Mama Shelter in Como? 

You must be fluent in Italian as well as English.

THE MISSION?

Our customers and the reception team are in good hands with you . 

Just like Mama, you ensure that each welcome and interactions are personalized and warm, not just at the beginning, but maintained at all times of the day. 

You recruit, train, lead & coordinate the Front Office team in addition to taking on many responsibilities. 

As head of department, you are the direct spokesperson and create the link ♾ between the staff, your team and Management. 

You are in charge of managing & solving customer issues and complaints in order to retain our customers. ️

Involved in the marketing of Mama services, you inspire the promot...