Front Office Manager

Pacifica Hotels • Aptos, California • Posted June 12, 2026

About the Role

Seacliff Inn, a Tapestry Collection by Hilton, is actively searching for a Front Office Manager to join the team. The Front Office Manager will be responsible for the smooth and efficient day-to-day front desk operations of the hotel.

Essential Functions and Responsibilities of the job include but are not limited to:

  • Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.

  • Communicate effectively with guests and fellow team members.

  • Proficient at all Guest Service systems and processes.

  • Supervise, train, coach and retrain Guest Service Team on systems, processes,
    procedures and guest interaction.

  • Oversee and ensure accountability in all aspects of Guest Service Team’s performance.

  • Responsible for all front office activity during scheduled shifts.

  • Monitor and adjust room availability status. Monitor and complete...