Front Office Lead & Junior Estimator

Wicklife Hospitality LLC • wickliffe, ohio • Posted June 30, 2026

About the Role

Job Description Job Description

The Role

We are looking for a sharp, organized, and detail-oriented individual to serve as the heartbeat of our front office. This dual-role position combines the technical precision of a Collision Estimator with the hospitality of a Receptionist . You will be the first face our customers see and the primary architect of their repair plan.

This is the perfect role for someone who enjoys a fast-paced environment where no two days-and no two fender benders-are the same.

Key Responsibilities

Customer Hospitality & Reception

  • The Hub: Act as the central communication point between customers, insurance companies, and our shop technicians.

  • Intake Management: Greet every customer warmly, gather vehicle and insurance information, and set the tone for a high-quality experience. ...