Front Desk Officer

Job Description

Position: Front Desk Officer

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Monitor office supplies and place orders when necessary
• Keep updated records and files

Qualifications & Requirements

• Proven experience as front desk representative, agent or relevant position
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Strong communication and multi-tasking abilities

Education

• Bachelor's degree
• 3 to 5 years ...