Front Desk Agent- Russian & German speaking

Job Description

We are seeking a friendly and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing excellent customer service and ensuring a smooth check-in and check-out process. Skilled in languages Russian and/or German will be an advantage.

The position is based at The Cove Rotana Ras al Khaimah.

Job Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Handle guest check-ins and check-outs efficiently
• Answer phone calls, emails, and in-person inquiries promptly
• Assist guests with any requests or issues they may have during their stay
• Maintain a clean and organized front desk area
• Process payments and maintain accurate records

Candidate Requirements

• Proven experience as a Front Desk Agent or similar role
• Excellent customer service and communicatio...