Front Desk Agent

Effectively check guests into and out of the resort by performing the following duties.

As a Front Desk Agent, you will: 

• Greet, register, and assign rooms to guests.
• Issue room key and escort instructions to Bellhop.
• Date stamps, sorts, and racks incoming mail and messages.
• Transmit and receive telephone messages.
• Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Keep records of room availability and guests' accounts.
• Compute bill, collect payment, and make change for guests.
• Make and confirm reservations.
• Post charges such as room, food, liquor, or telephone, to ledger.
• Make restaurant, transportation, or entertainment reservation, and arranges for tours.
• Assist guests with deposit of guests' val...