Front Desk Agent

Step into the heart of hospitality and become the friendly face that turns every guest's day from meh to magic! Join the fun-loving crew at Marriott Orlando Downtown as a Front Desk Agent, where your smile is your superpower and every hello opens the door to a memorable Orlando adventure.

Overview

As a Front Desk Agent at Marriott Orlando Downtown, you will be the welcoming face for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience.
You will play a key role in creating a memorable stay for each guest by efficiently handling reservations, addressing inquiries, and assisting with guest requests in a friendly and professional manner.

Responsibilities

• Greet and welcome guests upon arrival with a warm and friendly attitude


• Manage guest check-in and check-out processes efficiently and accurately


• Handle guest reservations, cancellations, and modifications...