Front Desk Agent [Hotel/ Central]

Location: Orchard

Working Hours: 5 days, shift rotation required

Salary: Up to $2700 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking a warm, professional, and service-oriented Front Desk Agent to join their team. As the first point of contact for guests, you will deliver exceptional hospitality, ensure smooth check-in and check-out processes, and support the overall guest journey from arrival to departure.

• Welcome guests with genuine warmth and professionalism.
• Manage check-in/check-out efficiently, confirming reservations, payments, and preferences.
• Handle guest inquiries, requests, and complaints with empathy and professionalism.
• Maintain accurate records in the property management system (PMS).
• Liaise with Housekeeping, F&B, and other departments to ensure seamless service.
• Upsell ...