Front Desk Agent Club Med Cherating

Club Med Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

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Responsibilities

• Be responsible for welcoming guests, providing information and personalising customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
• Develop internal sales and ensure the invoicing for the stay or local sales
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

You are

• Sociable, you know how to connect with our guests and build a trusting relations...