French Technical Support Specialist

The Professional Challenge

Are you passionate about the financial sector and looking for a stable career opportunity in one of Portugal's most historic and charming cities?

We are expanding our team in Guimarães and are looking for Customer Support Advisors fluent in French. In this role, you will become the voice and strategic support for a major entity in the Banking and Insurance industry, helping users resolve everyday inquiries or managing more advanced technical cases depending on your background.

We offer two distinct specialization tracks (Level 1 and Level 2), allowing us to welcome both individuals looking for their first experience in the sector and professionals with a more technical background.

Your Day-to-Day Responsibilities

• Level 1 (L1) – General Support: You will assist French-speaking users with inquiries...