French Customer Service Agent

📍 Cape Town, Western Cape
💰 Salary: (Incentives & Market Related)
📅 Contract: Seasonal Contract 

Are you passionate about delivering exceptional customer service and going the extra mile? We are looking for energetic and customer-focused French-speaking agents to join our dynamic team!

Key Responsibilities:

• Deliver excellent customer service via webchat and email


• Manage reservations, special requests, and customer enquiries


• Resolve customer complaints and provide accurate solutions


• Escalate unresolved queries to the relevant departments


• Ensure all interactions follow company procedures and service standards