Fraud and Operational Risk Manager

Job Description

Role Purpose: The Fraud & Operational Risk Manager is responsible for executing and strengthening first‑line fraud and operational risk management across the bank/fintech. The role focuses on fraud risk identification, monitoring, analytics, investigations, remediation, and control enhancement across products, channels, systems, and customer journeys.

This position plays a critical role in protecting the organisation against fraud, financial crime, and operational losses while supporting regulatory compliance, business growth, and customer trust.

Key Responsibilities

Fraud Risk & Operational Risk Management (First Line)

• Identify, assess, and manage fraud and operational risk exposures across products, channels, systems, and processes.
• Maintain and enhance fraud risk assessments, risk and control matrices (RCMs), and fraud risk registers.
• Design, implement, and monitor preventive and detective ...