Forward Deployed Engineer

Forward Deployed Engineer, (f/m/x) Switzerland — Hybrid

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back‑office systems in any language or cultural context.

What You Will Do

• Work directly with customers to understand operational challenges and success criteria
• Translate open‑ended problems into clear technical designs and implementations
• Own delivery of the Wonderful platform and guide clients on best practice
• Build AI agents that integrate with customer systems, data sources, and APIs
• Conduct ad hoc workshops with client teams
• Write production‑quality code to support integrations, logic, and workflows
• Own deployments, including reliability, performance, and continuous improvement
• Test with real data, measure outcomes, and iterate quickly
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