(Fluent English) Technical Support Engineer (Philippines, Remote)

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries.

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

What you will do

• Deliver high-quality technical support services to enterprise B2B clients via emails;
• Join a global support team and offer on-call assistance for critical issues as required;
• Troubleshoot complex technical issues and elevate as needed;
• Act as the primary technical contact during the ...