Fintech QA Lead - Collections & Customer Service

A financial services company in the Philippines is seeking a Quality Assurance Manager to maintain regulatory compliance and ensure service excellence within the Collection and Customer Service departments. The role involves developing QA strategies, managing a QA team, and ensuring all communications meet company standards. An ideal candidate has a bachelor's degree, at least 3-5 years of relevant experience, and familiarity with Philippine lending regulations. This position offers an opportunity to enhance service quality and compliance awareness.
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