Finnish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment By Nellie • Helsinki, Helsinki • Posted April 12, 2026

About the Role

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Finnish Speaking Customer Service Agent to join a forward-thinking company based in Sofia, Bulgaria. This role includes a fully paid relocation package, providing candidates with a seamless transition to a vibrant and dynamic work environment.


Responsibilities

  • Provide high-quality customer service to Finnish-speaking customers via phone, email, and chat.
  • Handle inquiries related to products, orders, returns, and general support with professionalism and efficiency.
  • Resolve customer issues promptly to ensure excellent satisfaction levels.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with cross-functional teams to enhance the overall customer experience.
  • Participate in ongoing training sessions to stay updated on product knowledge and customer service best practices.

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