Finance (Systems Implementation) Executive

The candidate is responsible for the following:

• Support Customer Account and Tax operations while driving co-ownership of issues and solutions across Whole-of-Government stakeholders
• Track and manage requests, ensuring timely follow-ups, issue resolution and efficient processing
• Coordinate with system integrators and stakeholders on integration, deployment and post-implementation hypercare support, ensuring accurate documentation and resolving agencies’ queries.
• Support system configuration, testing (System Integration Testing/User Acceptance Testing), and continuous improvements through change requests and new feature releases
• Engage agencies and stakeholders to understand the systems landscape and gather requirements, feedback, and drive timely responses
• Conduct briefing and training to agencies on any new changes and functionalities.
• Maintain and update project documentation and Stan...